Founded in 2004 as a spin-off of Japan's oldest family-owned trading company, certain portions of the Technology and Lifestyles Division became a new company. Super Cool Products' new name was derived from its registered trademarks: The Super®, our products for the janitorial, sanitation, and consumer markets; and, Cool ‘N Dry®, our cooling towels for sport and pet. These products are shown throughout our website. We also offer PVA sponges, blocks, wipes, and mops for clean rooms, industrial, and O.E.M. applications.
Part of marketing and selling a quality product is the ongoing activity that occurs behind the scenes. These activities are a vital part of Super Cool Products:
Search the world for high quality products that are useful or unique
Visit and establish relationships with quality vendors Visit key vendors' offices and factories Determine if the vendor is using local labor in a legal manner Certify that all waste is treated and disposed of in a legal and safe manner Talk to and listen to existing and potential customers Develop or find products that are unique, useful, and a good value
Assist customers with quality issues, replacements, or refunds Service our customer as we would expect to be serviced The list goes on and on and on …
One of our favorite quotes - and now our company credo - is the following:
Buying a product is half the story. The other half is to use it again and again and really enjoy it and tell friends about it. – Grad Shaanan
In a nutshell, the above describes how we operate our business. And, we have fun doing it! We hope you will join us as a customer, dealer, or employee. More important, we hope to continue the many relationships that have been established over the past 45 years!
To Order Call Toll Free: 1-877-574-2669 (1-630-563-0178) Copyright 2003 to 2024 - Super Cool Products, Inc. and The Super.com, Inc. - All Rights Reserved
